#UDPRIntern: The Five Do’s and Don’ts of Interning for a Small Business

fruit

When did you realize you were meant to work in public relations?

This past winter, I interned for The SuperNutritionist (SN), a nutritionist business based on Long Island. My favorite part of the experience? Getting a rush knowing I was helping a small business owner thrive in today’s economy through my social media strategies. That rush was my light-bulb moment; I knew from then on I was meant to pursue a career in public relations.

I happen to love developing social media campaigns for small businesses. Unlike working at an agency, at a small business you have only one client and only one brand to define, making it easier to invest all of your energy into achieving the owner’s goals.

Interning at a small business also provides a chance to test out all facets of a public relations career. I know my internship with the SN prepared me to handle everything from data analytics, to scheduling tactics in a content calendar, to even getting behind the camera and shooting videos!

Interested in looking into the small business internship market? Here are my top 5 tips for being the best public relations intern a business owner can have:

1. Do Develop a Social Media Plan and Content Calendar. Think of writing the plan and the calendar as creating the instructions for a new board game; they must be so foolproof and detailed that anyone can follow them without your help. These tools ensure that even when your internship is over, the business will have a consistent stream of fresh and varied content.

2. Don’t Ignore to What the Owner Is Looking For. Listen to what the business owner sees as their branding strategy or their selling point. Although you are in charge of developing the social media strategy, you need to make sure your boss’ vision is expressed. Once the plan and calendar are compiled, explain how every tactic contributes to overall awareness of their company and their brand.

3. Do Discuss ROI with the Owner. Business owners often crave immediate results from social media- more likes, more followers, more money, etc. It is critical you explain that social media is not a short-term process, it’s a long-term commitment. Let them know ROI is also measured via impact, influence, and most importantly, engagement. While you should still evaluate metrics the owner cares about, also make sure to evaluate the ones you believe will create the most results in order to prove what works and what doesn’t.

4. Don’t Execute Something That’s Busy Work. Small business owners don’t have large budgets or amounts of time to dedicate towards managing a campaign that doesn’t generate results. Do your research before you implement a campaign or suggest new types of content to curate. You can never guarantee results, but backing up your ideas with research gives them a better chance of actually creating meaningful impact.

5. Do Introduce New Platforms to Optimize Reach. I introduced the SN to Instagram and Pinterest, providing her brand with desirable multimedia content. More platforms also equal more target audiences for the business to reach (for example, the SN can now target older women on Pinterest versus the young adults on Instagram).

It may not be a glamorous agency experience, but working for a small business teaches you a lot about meeting a client’s social needs. As an intern, you will not only learn, but you will also leave a small business better equipped to tackle the ever-changing worlds of social media marketing and public relations.

And if you weren’t already convinced that PR is the career for you, executing all of these tasks for a small business will definitely help you figure out what you want. Go ahead, have your light-bulb moment.

By: Paxton Mittleman

Paxton Mittleman is a sophomore Communications and English double major with an Advertising minor. When Paxton isn’t attending PRSSA-UD meetings or writing for the blog, she is volunteering with the sisters of Gamma Sigma Sigma, planning events with the UD Honors Program Senior Fellows, or tweeting up a storm on her Social Media Ambassador Twitter account. Feel free to connect with her on LinkedIn!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s